Dial plan jump to and AI voice agent display
This release improves the dial plan feature set, improves the ai voice agent visibility and other updates to improve the app and fix edge cases.
Dial plan 'jump to node'
NewDial plans now allow you to jump to another node in the plan, making it much easier to maintain more complex dial plans.
Display AI Agent handoff
NewWhen a call is transferred from your AI agent, you can now see that clearly on the call record.
Microsoft Teams Notification Setup Guidance
ImprovementAdded in-app guidance to help admins grant the required Microsoft Teams notification permissions, making setup easier and reducing confusion when notifications are unavailable.
Clearer Inbox Ring Routing
ImprovementInbox settings now clearly show when calls ring directly to an assigned person and prevent editing the ring group in cases where that setting does not apply.
More Accurate Call Transcripts
ImprovementFixed a transcript issue to improve the accuracy of call records and conversation review.
Teams Web Calling Setup Fixes
FixImproved Teams web calling by showing clear microphone permission guidance and retrying setup when access is granted, helping phones come online more reliably.
Android Call Mic Stability
FixFixed an Android issue where the microphone could cut out when the phone went to sleep during a call.