Messaging in Microsoft Teams and Voice Memo Upgrades

This release improves the mobile messaging experience, adds support for inbound iPhone voice memos, and delivers a round of quality fixes across calling, voicemail summaries, inbox behavior, and admin workflows.

• Inbound iPhone Voice Memos

  New

  Users can now receive, play, and process inbound iPhone voice memos more smoothly, including support for converting unsupported audio formats so recordings are usable inside the app.

• Recent Texts Dashboard Widget

  New

  Added a Recent Texts widget to the dashboard so teams can quickly see recent messaging activity across inboxes alongside call activity.

• Mobile Texting Experience in Teams

  New

  The mobile Teams experience is now streamlined around texting, with a cleaner single-column inbox flow, simpler navigation, and mobile-friendly access to conversations and contacts.

• Web Appearance Preferences

  New

  Added light, dark, and system appearance preferences on web so users can match the experience to their device and personal settings.

• Short URL Analytics

  New

  Short links now capture views and clicks, giving teams better visibility into link engagement and usage.

• Cleaner Contact and Dial Plan Workflows

  Improvement

  Improved admin workflows by adding contact deletion for unsynced contacts and making dial plan publish-and-save behavior clearer to reduce setup confusion.

• Calling and Voicemail Summary Fixes

  Fix

  Fixed issues that could generate AI summaries for voicemails or IVR-only recordings, improving the accuracy of call summaries and reducing misleading call activity.

• Inbox and Mobile Call Reliability

  Fix

  Resolved issues with forwarded calls incorrectly staying unread and fixed an iOS calling crash to make mobile and inbox behavior more reliable.