Changelog/March 9, 2026/Release 87

AI Calling Workflows & Search Upgrades

This release expands AI-powered calling workflows with smarter call screener logic and agent tools, adds faster search across calls and conversations, and delivers a broad round of calling, CRM sync, and mobile refinements.

AI Call Screener & Agent Flow Upgrades
New
Added new AI call screener fields and flow controls, including support for known-contact checks, next-step routing, and additional call handling nodes for more flexible automated call experiences.
Search Across Calls and Conversations
New
You can now search calls, conversation lists, and contact selection flows more easily, making it faster to find the right call history, thread, or contact while working.
Expanded Slant CRM Actions
New
Broadened the Slant integration with support for contacts, notes, custom fields, and task creation so more CRM work can happen directly from calling and conversation workflows.
Improved Agent Activity & Call Management UI
Improvement
Refined agent activity views and related call management screens with better visibility into call activity, faster blocking and deletion actions, and cleaner supporting UI behavior.
Better Audio, Permissions & Routing Behavior
Improvement
Improved audio quality, call forwarding support, inbox permission handling for calls, and ring group behavior to make calling workflows more predictable across teams.
Calling Improvements
Fix
Refined calling behavior for smoother ringing and connections, better handling of self-calls and anonymous calls, accurate missed-call status, and clean call recording completion.
CRM Sync & Customer Workflow Improvements
Fix
Improved Salesforce sync counts, CRM sync checks, contact parsing, call note category handling, workspace routing setup, and a range of customer-specific sync and account details.
Mobile & Messaging Refinements
Fix
Smoothed out message input, dashboard notification display, broadcast contact flows, and a range of mobile conversation and call experience details.