Phone Extensions & Smarter Notifications
This release introduces full phone extension support for multi-line teams, along with improved notification controls and upgraded transcription quality.
Phone Extension Support
NewTeams can now configure phone extensions for individual members, enabling direct-dial transfers and structured call routing within a single phone number.
Inbox Notification Controls
NewMute or unmute individual inboxes, and missed call notifications now respect your inbox access permissions so you only see what matters to you.
Improved Call Transfers
ImprovementTeam transfers are now faster and more reliable, with support for transferring calls directly to extensions and better handling of in-progress calls.
Do Not Disturb & Silent Mode
ImprovementThe app now respects your device's silent or Do Not Disturb mode, so calls and notifications won't interrupt you when your phone is silenced.
Upgraded Transcription Engine
ImprovementVoice memo and call transcription now uses ElevenLabs and OpenAI for faster, more accurate results.
Mobile & Calling Refinements
FixSmoother outbound calling on mobile, cleaner keyboard handling during calls on iOS, and an improved swipe-up gesture for in-call actions.
CRM & Automation Improvements
FixRefined Wealthbox conversation syncing, HubSpot contact creation, single contact sync, SMS template creation, and automation runs.